£94k a Year. Three Staff to Run It. Replaced in 6 Weeks.
A Dynamics 365 setup that required three internal staff to manage was replaced with a custom operations platform — £87k annual saving, 9:1 ROI in year one.
Problem
The client was paying £94,000 a year for a Dynamics 365 setup that required three internal staff members to manage. Configured for a version of the business that no longer existed. Reporting required 12 hours of manual work per week — exporting, cleaning, and reformatting data that the platform couldn't surface automatically. The client portal was a shared inbox. Status updates went out by email.
Solution
Full audit of the Dynamics 365 estate. Built a custom operations platform: job and workflow management system, a real-time client portal showing live project status, and automated reporting that replaced the 12 weekly manual hours entirely. Integrated with existing accounting software. Delivered in 6 weeks — solo, using AI-accelerated development.
Outcome
£87,000 annual saving. ROI on the project fee: 9:1 in year one. The three internal staff managing Dynamics 365 were redeployed to revenue-generating work. Twelve hours of manual reporting per week eliminated from day one. The client portal replaced the shared inbox. The system is owned outright with no ongoing platform fee.
We thought we needed 6 months and a team of 5. Adrian delivered in 6 weeks, solo.
Results
£87,000
Annual Saving
9:1
Year 1 ROI
6 Weeks
Delivery
12/week
Manual Hours Eliminated
3 People
Staff Redeployed
Tech Stack
We thought we needed 6 months and a team of 5. Adrian delivered in 6 weeks, solo.
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