Work & Major Projects

for Adrian Barkus

 

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Salesforce.com turnaround project

Scope:  
Rescue a stalled CRM & Customer Contact Systems project  | Across over 800 Brands & websites | Geographical reach is Australia, New Zealand and Philippines. | Setting direction and vision all customer contact systems at an enterprise level | Establish and operate an Enterprise "Build" team | Establish and integrate a "business as usual" team of administrators | Technologies: Salesforce.com, Sales Cloud, Service Cloud, ExactTarget Marketing Cloud, Salesforce1 Platform, Salesforce Chatter, Salesforce Communities, Softphone integration. | Cirrus Insights | Walk Me | Universal Platform | SAP | Genera | Pongrass.

Key Achievements:  
Established development team | Record 24,971 System Improvements in 9 months | Achieved 100% User Adoption with Salesforce Users | Held 3 Innovation sessions with key executives to align major business units | 

I have always enjoyed working with Adrian, he is thoroughly professional and has an excellent knowledge of his industry. Adrian’s willingness to donate his time to helping others using both his personal and professional skills thoroughly deserve the recognition he has gained and means he is someone who can be trusted in any circumstance.
— Matthew Sutton
Adrian is great to work with. He knows Salesforce.com and how to get the most from it. And, as a client, he’s always acted with integrity.
— Brett Greathouse
 

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Salesforce.com rescue project

Scope:  
A 6 month contract performing rescue style work on projects, and client relations to allow System Partners management to focus on more contracts. | Salesforce.com architecture | Implementation work | User Training | Customer relations | Project management.

Key Achievements:  
Rescued projects | Assisted with new project sales | Assisted with implementing policies and procedures. | Delivered Financial Service, Not-for-profit,  Insurance, Investment Banking, Travel, Commercial Banking systems.

Featured Projects

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Adrian has the experience and technical skills mixed with an energetic but relaxed outlook to be a great senior addition to any project. His confidence and communication skills allows him to be in a room with any C-level to the most junior of staff and facilitate conversations that tackle project challenges in an effective manner.
— Abe Diamond
Adrian acquired a lot of international experience in business analysis and consulting that was very valuable to us. He is a problem solver and is not afraid to take new challenges. He has strong soft skills and is very professional dealing with clients. It is also really nice working with him as he never loses his positive attitude, something very important to keep the team motivated. I hope I will have the chance to work with him again in the future.
— Maëlle Polak
Adrian is a highly skilled consultant with a vast knowledge of the Salesforce.com platform. He has a passion for designing effective CRM solutions for a wide range of businesses. Adrian has an innate ability to connect with business stakeholders from the most senior to the most junior which helps ensure that solutions not only meet business needs but are end user friendly. I highly enjoyed working with Adrian and would have no problem recommending him to any organisation.
— Dylan Jobson
 

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Support Projects 

Scope: 
Design Salesforce.com Sales and Marketing solutions to meet business requirements  | Manage data and design analytics to track key sales cloud metrics  | Design interaction channels and build interfaces to maximise agent productivity  | Manage user data and security  | Maintain and customise Sales cloud and Service Cloud applications  |  Build reports and dashboards and workflow  | Optimise and extend Sales Cloud and Service Cloud applications  |  Design advance reports dashboards and business process automation  | Build custom applications  | Design data models user interface business logic and security for custom applications.

Key Achievements:  
Delivered well over 60 major projects | Worked in Multinational organisations mostly in Australia, Europe and America with well know brands such as HLB Mann Judd, Swinburne Online University, Couriers Please, Vanderbilt & Stamford Universities. | Assume overall responsibility for around 47 Salesforce.com consultants and developers | Implemented Pivotal Tracker company wide, to enhance Agile Development approach of the firm while implementing

Feature Projects

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Through Adrian’s SaaS consulting, we now focus on the delivery of our services online, this is generating extended income from our clients.
— Yassine El Jouaidi, Deloitte
Very structured, disciplined, delivery oriented and dynamic. Adrian makes understanding complex processes and situations look easy, but then puts hard work into getting it done. The guy gets it, then does it.
— Jeroen Brejaart, Cottee Parker Architects
Adrian’s approachable personality, and thorough knowledge of the salesforce platform made him a pleasure to work with.
— Damien Ryan
Adrian runs all of our projects with a real focus on the ultimate users of the Salesforce.com systems he consults and Implements. His team leadership is exceptional and only matched with his depth or knowledge of practical applications of Salesforce.com in the real business world. It’s a pleasure to work with him.
— John Stapleton
Adrian is an absolute pleasure to work with. He is courteous, professional, and will always go above and beyond to get the job done.
— Nicole Watson
I have worked with Adrian to implement SaaS solutions for organisations who wish to commercialise and productise their IP.

Working with Adrian, you’ll quick find his approach to be practical, direct and very experienced. He is a pleasure to work with and his results speak for themselves. I look forward to working with him on many projects to come.
— Ian Carpenter
If you are looking for someone who has a knack for distilling complicated ideas into simple, actionable plans to make any business situation better, I suggest that you speak to Adrian. I have had the privilege of being able to work with Adrian and use him as a sounding board for numerous ideas, projects, proposals and business deals. He has never failed to give me clarity and confidence about a way forward. As an added bonus, he is a sincere and generous person that is a lot of fun to hang out with.
— Alan Blair
Adrian Barkus is an excellent project manager. His ability to use systems and resources to properly time manage and direct various steps in the production process were excellent. He made every step in the development process seamless and efficient.
— Will Focus
Adrian is one of the most innovative thinkers I’ve had the pleasure of meeting. With a passion for technology and a rare ability to communicate technological business solutions in an easy to understand manner that makes them relevant to solving real business problems. He also has an infectious sense of humour that brings out the happy child in everyone.
— Damon Hayhow
Adrian is a cutting edge programmer and innovative thinker with a broad portfolio of solutions which cover an extremely wide range of business scenarios. Highly recommended.
— Steve Harris
 

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Innovation Consultant

Scope: 
Identify and commercialise new software-as-a-service opportunities for the firm based on the current intellectual property assets (key staff) in the firm  | Design technical architecture solutions that span multiple platforms from Heroku to Zendesk and Twillo | Integration and authentication across systems | Manage the development lifecycle with Agile project methodologies | Ensure the delivery of highly secure by selecting inherently secure language (Ruby on Rails) combined with double application authentication via sms password access for secure solutions that were optimised for performance and built to scale | Design Sales and Marketing solutions to meet business requirements of new products.

Key Achievements:  
Launched applications on Heroku | Amazon AWS based Application Platform  | Delivered 21 applications to the business | Managed outsourced development vendors | Tracked project progress using Agile methodologies rather than the firms usual Prince 2 methodology | Apps delivered include a long term date reminder for client options trading, and a document repository database for the storing of important client documents such as wills and share certificates.

Adrian is a knowledgable and well connected professional. He scoped and addressed our Company’s needs accurately and timeously.
— Jurie Fourie, Inghams Industries
Adrian has been great to deal with. Since I met him he has proactively and enthusiastically pursued a win-win situation for Bluewire Media and BDO Kendalls.

We are looking at forming a strategic referral relationship in order to service his clients better and I’m extremely excited about the prospect of working with him and his team.
— Toby Jenkins
Adrian is very good at understanding the needs of the client and applying that knowledge to the way we then provide services to the client.
He also has very good research skills in terms of finding out about prospective clients and their needs.
The use of a clear approach to BD as espoused by Adrian has he benefit of years of experience and tends to produce better results
— Dylan Byrne
I first meet Adrian at the BRW Fast 100 awards where he was one of the hosts. He is very energetic and works with people well.
— Craig Deveson
I first met Adrian at the Q400 Business Summit 2007 in Brisbane. Adrian has a strong focus on the needs of his clients and connecting these with the growing range of services offered by BDO Kendalls.
— James Rimmer
 

 

Business Development Manager, Online Products

Scope: 
Increased the sales of online product offering by identifying and managing new business opportunities for business generation in the accounting and legal sectors of Queensland, the Northern Territory and South Australian markets.

Key Achievements: 
Increased client portfolio by $2.5 million during my time.  |  Added more clients for the firm than any other staff member in Australia  | Managed the Largest geographic territory in the world for Thomson with a $25 million p/a budget.  |  Assisted with the launch of new company products | In particular the Division 6 Tax Calculator by acting as a go-between for the product development team and the test users in the existing client base | Assisted product managers to refine a web-development offering with the packaging of web design services into a product list | Delivered regular skills training to other staff on Mind-Mapping and Account planning.

 

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Electronics Technician, Weapon Systems

Scope: 
As a private contractor, liaise with system owners, diagnose issues, provide maintenance, repair and rebuild - fire control, radar and sonar systems aboard Australian Naval Ships & Submarines as required.

Key Achievements:  
“Top Secret” clearance by Australian intelligence organisation ASIO | Rebuilt sonar system for an Oberon Class Submarine | Maintained torpedo’s for Freemantle Patrol Boats  | Rebuilt HMAS Vampire fire control radar  |  Maintained HMAS Canberra, a Frigate class ship, Harpoon Anti-Ship missile system  |  Maintained HMAS Torrens, a River Class Destroyer Ikara Anti-Submarine missiles (my favorite piece of hardware), missile launcher & Missile control system |

Technologies Used: 
Custom written software on Naval Tactical Data System in Combat Information Centers (CIC) onboard Frigates, Patrol Boats, Oberon Submarine and River Class Destroyer  | Specialised electronics hardware repair equipment and electronic devices  | Metal working techniques  | Traditional rope knot tying while looming electrical cables.